Online Booking for Your Clients: How to Integrate Online Scheduling into Your Business

When you think of online booking features, you may believe that these services are best reserved for large businesses. However, small businesses stand to gain a great deal from online appointment scheduling features as well. Online booking frees up your receptionist’s time, allowing her to concentrate on other things. Once your online booking feature becomes [...]

Spa Management: How to Increase Client Retention

The bread and butter clients for every business are the ones who keep coming back for more. You spend a lot of money on advertising just to get a client to take that first step through your door. If you treat them well, they will come back. If you treat them really well, they may [...]

Customer Service Tips: How to Retain Customers and Increase Referrals

The most effective marketing strategy that you can use to increase customer retention is stellar customer service. If customers are treated right, they will return. A happy customer also helps build your business through referrals. Let’s face it; customers do not have to come to your business to spend their money. They have options. You [...]

Health Club Customer Service: Online Booking Equals 24 Hour Service

If you want your health club business to grow, advertising is only part of the equation. Not only do you need to attract new customers to your business, you need to retain your current clients as well. It is proven that clients will continue using a health club if the service is great and if [...]