Posted on December 29th, 2009 by admin
When you think of online booking features, you may believe that these services are best reserved for large businesses. However, small businesses stand to gain a great deal from online appointment scheduling features as well. Online booking frees up your receptionist’s time, allowing her to concentrate on other things. Once your online booking feature becomes [...]
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Filed under: Online Scheduling, Productivity, customer service
Posted on December 21st, 2009 by admin
The bread and butter clients for every business are the ones who keep coming back for more. You spend a lot of money on advertising just to get a client to take that first step through your door. If you treat them well, they will come back. If you treat them really well, they may [...]
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Filed under: Health Club, Online Scheduling, customer service
Posted on December 14th, 2009 by admin
The most effective marketing strategy that you can use to increase customer retention is stellar customer service. If customers are treated right, they will return. A happy customer also helps build your business through referrals. Let’s face it; customers do not have to come to your business to spend their money. They have options. You [...]
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Filed under: Netwave Online Scheduling, customer service
Posted on December 7th, 2009 by admin
If you want your health club business to grow, advertising is only part of the equation. Not only do you need to attract new customers to your business, you need to retain your current clients as well. It is proven that clients will continue using a health club if the service is great and if [...]
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Filed under: Health Club, Netwave Online Scheduling, Online Scheduling, customer service